We Guarantee Live Arrival

Live Arrival Guarantee

When you place an order with us, you can rest assured that it comes complete with a full live arrival guarantee, regardless of temperatures, regardless of carrier mishandling, and regardless of the species ordered (this means we guarantee amphibians as well). There are no other reptile wholesalers who offer this type of unrestricted guarantee (to our knowledge). This is because of our dedication to stringent packing methods and materials, and to customer satisfaction.

We do require a picture of each DOA animal, which must be e-mailed to us within eight hours of arrival.

There is no extended guarantee, we guarantee live arrival only. In the case of a DOA, we can either refund the purchase price of the DOA animal (shipping is never refunded), or we can ship a replacement and you would only pay the shipping cost of $39.99.

Our DOA rate is extraordinarily low, at just 1.8%, which is a testament to our healthy stock and skillful packing. This rate decreases marginally during the Spring and Fall seasons, and increases marginally during the Summer and Winter seasons.

If there are ever issues with your order, please contact us immediately. We are entirely dedicated to working with customers when and if there are problems.

  • Our Wholesale Reptiles for Sale
    Our wholesale reptiles for sale are comprised of both high quality imports as well as captive bred animals, all of which are sure to impress your customers. There are a number of magnificent species that not only capture our imaginations, but also educate us about our environment. We take great pride in the health and appearance of the reptiles we offer for sale, and as such, each order includes a full guarantee of live arrival. You can buy reptiles from us with confidence as our website is fully secured with certified SSL technology.
  • Our Wholesale Amphibians for Sale
    Our wholesale amphibians for sale, including frogs, toads, newts, and salamanders, are some of the most popular herps from around the globe. We frequently attain rarely seen species such as sirens, axolotls, mossy frogs, and glass tree frogs, as well as many others. When you buy an amphibian from us, your order is covered by our live arrival guarantee, unlike many wholesalers.
  • Our Wholesale Feeders for Sale
    Our wholesale feeders for sale include the most commonly utilized insects such as crickets, dubia roaches, mealworms, waxworms, fruit flies, superworms, as well as the less commonly seen feeders including baby mantids and live blackworms. Each insect order comes with a full guarantee of live arrival.

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